Privacy Policy
Prideful Grooming
Effective Date: April 14, 2026
At Prideful Grooming, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. By using our website or booking our services, you agree to the practices described below.
1. Information We Collect
We collect the following types of information:
- Contact Information: Your name and email address when you fill out our contact form.
- Booking & Appointment Information: Details about your pet, appointment preferences, vaccination records, and veterinarian contact information, collected through MoeGo, our third-party booking platform.
- Payment Information: Payment details are processed securely through MoeGo. We do not store your full payment card information on our servers.
- Usage & Analytics Data: We collect anonymized data about how visitors interact with our website (pages visited, time on site, traffic sources) via Google Analytics.
- Technical Data: Basic technical information such as IP address and browser type, collected automatically via cookies and NitroPack, our performance optimization tool.
2. How We Use Your Information
We use the information we collect to:
- Schedule and manage your grooming appointments
- Communicate with you about your appointments, pet care, and inquiries
- Process payments securely
- Improve our website performance and user experience
- Analyze website traffic and understand how visitors use our site
- Comply with legal obligations
3. Third-Party Services
We use the following third-party services that may collect or process your data:
- MoeGo (moego.pet): Our online booking and appointment management platform. MoeGo collects and stores appointment details, pet information, and payment data. Please review MoeGo’s privacy policy at moego.pet for more information.
- Google Analytics: We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymized usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
- NitroPack: We use NitroPack to optimize website speed and performance. NitroPack may use cookies and collect technical data to deliver its service. For more information, please review NitroPack’s privacy policy at nitropack.io.
4. Cookies
Our website uses cookies — small text files stored on your device — to improve site performance and analyze traffic. Cookies are used by Google Analytics and NitroPack. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of our website.
5. Data Sharing
We do not sell or rent your personal information. We may share your information only in the following circumstances:
- With third-party service providers (MoeGo, Google Analytics, NitroPack) as described above
- When required by law or to protect the rights and safety of our clients, staff, or animals
- With your explicit consent
6. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by law. Booking and appointment records are retained for business and legal compliance purposes.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal obligations
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at info@pridefulgrooming.com.
8. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Prideful Grooming
Email: info@pridefulgrooming.com
East Rutherford: (201) 456-6785
Rochelle Park: (551) 285-8670
Website: pridefulgrooming.com
